Privacy Policy

1. Overview

This Privacy Policy describes how we collect, use, and protect information when you visit the website for The Cube. We are committed to protecting your privacy and being transparent about our data practices.

2. Information We Collect

We collect minimal information to improve your experience. We do not use traditional tracking cookies.

2.1 Analytics (Vercel Web Analytics)

We use Vercel Web Analytics, a privacy-focused analytics service. It is designed to be privacy-compliant by default:

• No cookies are used. No cookies are placed on your device.
• Visitor identification uses a temporary hash derived from the incoming request. This hash is valid for a single day and cannot identify you personally or track you across websites.
• Only aggregated, anonymized metrics are collected: page views, referrer URLs, general geographic region, device type, and browser information.
• No personally identifiable information is collected or stored.
• Session data is automatically discarded after 24 hours.

2.2 Ticket Purchase Data

Ticket purchases are processed through Quicket (quicket.me). We may receive your name, email address, and transaction reference from Quicket for order fulfillment. We do not store credit card numbers or full payment details. Quicket's own privacy policy governs the data they collect during the purchase process.

2.3 Voluntarily Provided Information

If you contact us via email or social media, we may collect the information you provide to respond to your inquiry.

3. How We Use Your Information

• Understand website usage patterns and improve the experience.
• Process and fulfill ticket orders.
• Communicate event updates and important information.
• Respond to inquiries and provide support.
• Comply with legal obligations.

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following cases:

• With service providers (Vercel for hosting and analytics, Quicket for ticketing) who process data on our behalf under strict confidentiality agreements.
• When required by law, court order, or governmental authority.
• To protect the rights, safety, or property of the organizers, users, or the public.

5. Data Retention

• Analytics data: Aggregated metrics are retained by Vercel. No individual session data persists beyond 24 hours.
• Ticket purchase data: Retained for the duration necessary to fulfill the transaction and comply with legal requirements.
• Contact information: Retained only as long as necessary to resolve your inquiry.

6. Data Security

We implement reasonable technical and organizational measures to protect your information. Our website is hosted on Vercel, which maintains SOC 2 Type II compliance and participates in the EU-US Data Privacy Framework. No method of transmission over the internet is 100% secure.

7. International Data Transfers

Our website is hosted on Vercel's global edge network. Data may be processed in jurisdictions outside Bangladesh, including the United States. Vercel participates in the EU-US Data Privacy Framework to ensure adequate protection standards.

8. Your Rights

You have the right to:

• Request access to any personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for data processing at any time.
• Lodge a complaint with a relevant data protection authority.

Since our analytics do not collect personal data, there is typically no individual data to access or delete from our analytics system. For ticket-related data, contact us directly.

9. Third-Party Services

This website links to third-party services including Quicket (quicket.me) for ticketing and Instagram for social media. These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

This website is not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the revised policy.

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